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At LXRY ICONS, we take authenticity very seriously. We make no compromises: every item in our collection is handpicked and undergoes a thorough verification process. We only work with trusted partners who share our high standards.
We look at every detail of the item, including: material, stitching, hardware, logos, fonts, scent and any previous repairs. Only when we are 100% sure of the authenticity, we add the item to our range and present it to you. With this, we guarantee that all icons that we offer are 100% authentic. With your newest item, you will also receive a certificate of authenticity, so you can enjoy your purchase with confidence and pride.
On the product page you will find a detailed description of each item, including any signs of wear. A large part of our collection consists of preloved or vintage items, where the signs of wear contribute to the unique character of the product.
In addition, we provide a condition rating for each item, which can also be found on the product page.
To give you a good idea of the item, we have carefully taken photos. We recommend that you take a good look at them so that you know exactly what to expect.
We do not offer any guarantee on preloved or vintage products, but we do everything we can to give you a clear and detailed picture of the item. If you have any questions or would like to receive additional photos, please do not hesitate to contact us. We are happy to help you so that you know exactly what to expect.
Our preloved and vintage items are carefully selected and often have a unique story.
Vintage items are 20 years or older and often still handmade, with the finest quality and sustainable materials. Preloved is what we call items that are younger than 20 years, but no longer new.
As these items have been previously worn or used, they may show slight signs of wear which add to their charm and character.
Each item is thoroughly checked by our team, and we make sure that all defects and specifics are clearly stated in the product description and visible in the photos
Whether you buy the item for yourself or for someone else, it is always a gift. Your order will be packed beautifully. Ready for the perfect unboxing!
For the care of your item we would like to refer you to an expert in this field. Please contact us if you are interested.
Shipping & Delivery
All orders are shipped fully insured.
THE NETHERLANDS
Order value less than €500: €7.50
Order value higher than €500: €15.95
EU
Order value less than €500: €14.95
Order value between €500 and €2500: €24.95
Order value higher than €2500: €44.95
Your order will be packed with care and love and shipped within 1-3 business days. As soon as your package is on its way, you will receive a shipping confirmation with track & trace code.
All orders are shipped fully insured.
We currently only ship within the Benelux, Germany and France. Orders for other EU countries are only possible upon request.
All orders are shipped fully insured.
We do everything we can to ensure smooth and safe shipping. In case of loss of the package during shipping, the full purchase price will be refunded.
In case of damage during transport, we will assess the damage and offer appropriate compensation. If you do not agree with the compensation offered, you can return your order free of charge.
Returns & Payments
We believe in conscious purchases. Returns not only have an impact on our team, who must carefully check and process each return, but also on the environment due to the extra transport and packaging material. That is why we kindly ask you to think carefully before placing an order. Look at all photos, read the product descriptions carefully and do not hesitate to contact us if you have any questions. Together we can reduce unnecessary returns and reduce our ecological footprint. We think it is important that you make a conscious purchase and have carefully read all product descriptions and photos.
If you are not completely satisfied, you can request a return within 14 days of receiving your order. Please read our return policy carefully.
Items can only be returned if the safety label is still intact. This cannot be removed without scissors or a knife and replaced. Once removed, the item is truly yours.
This way we prevent our items from being improperly used.
You can pay with iDEAL or credit card.
You can select credit card as a post-payment method.
Other questions
For questions, comments or complaints, you can contact us via the channels below:
- Contact form :
See bottom of page or click here - Chat function :
Please use the chat function on our website for direct support - E-mail :
Send an email to info@lxryicons.com
We aim to respond to queries within a few hours on weekdays and provide support for any issues that may arise.
LXRY ICONS
Vissersdijk Beneden 70
3319GW Dordrecht (NL)
Chamber of Commerce: 95148191
VAT number: NL867020118B01
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